Login
Once the PRTG core server is installed, you can login to the web interface as administrator using the IP address, login name and password defined during setup. If configured respectively, you can log into PRTG from any computer within your network.
You can look up and change PRTG's web server settings at any time using the PRTG Server Administrator Windows application on the system PRTG core server is installed on.
Loading the Web Interface
In a web browser window, please enter the IP address or URL of the system PRTG is installed on. When using a cluster, please connect to the primary master node. You can also double click on the PRTG Network Monitor icon on the desktop of the system PRTG is installed on.
Desktop Icon
Confirm Certificate for Https Connection
In a standard setup, the connection to the web interface is SSL-encrypted, using a certificate that is automatically installed with PRTG. Although the connection is securely encrypted, it is not a "trusted" certificate issued by a known entity. That's why usually your browser will show a certificate warning that may look like the following:
Security Warning in Google Chrome Browser
Every browser shows this warning in a different layout. The certificate that comes with PRTG is not insecure, but simply unknown to the browser. In order to proceed to the login screen, please confirm the claimed "security risk". The steps to take are similar for every browser, yet different in detail.
Example As an example how to confirm an unknown certificate, find below a description for the most common web browsers:
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For more information on secure browser connections, please see the More section below.
After loading the web interface, the login screen is shown:
PRTG Login Screen
There are two possibilities for login: You can enter credentials for the default administrator account, or you can login as a (restricted) PRTG user, or another administrator. When logging in for the first time or when using PRTG as a single user, you will usually use an administrator account. With these credentials, you can use all functionalities of the web interface. The administrator can create additional users with administrator rights or with more restricted privileges.
First Time Login as Administrator
When logging in for the first time, enter the administrator login name and password as defined during setup (you can look up and change these in the PRTG Server Administrator Windows application). Default login name and password are both prtgadmin. If you have not changed them, usually the option Use default login appears above the Login button. Set a check mark to fill in the default credentials automatically.
Login as PRTG User
If you have received user credentials from your administrator, please enter them here to login. Also, when using other administrator credentials, please enter them here.
Choose GUI version
Depending on the used browser, different Graphical User Interface (GUI) options are shown:
- AJAX GUI (All features): The standard interface. We recommend using it whenever possible. It offers full functionality. Use Google Chrome or Mozilla Firefox for best performance. In some browsers, the Ajax option is not shown (e.g. not in IE 7 and earlier).
Although you can login using Internet Explorer 8 or later, this interface is not fully compatible with Internet Explorer! When using IE 8, please set the security level at least to Default level Medium-high and make sure you do not use the Compatibility View! For detailed information, please see More section below. - HTML GUI (Low bandwidth): The HTML GUI (Low bandwidth) interface is optimized for slow network connections. It only offers read-only functionality and comes with less scripting. It is also a fallback solution when using a browser that is not supported by the Ajax interface (e.g. when using IE7 and earlier).
- Windows GUI (Download): Option to download the native Windows interface to the desktop. It has to be installed on the client computer before use. The Windows GUI provides full functionality; however, for some functions the Ajax GUI is opened. Note: Also when downloading the Windows GUI, login name and password are required!
Note: Only Google Chrome and Mozilla Firefox are fully compatible with the Ajax GUI. For more information about Internet Explorer support, please see More section below.
Click on the Login button to proceed to the PRTG web interface.
Knowledge Base: Why don't I get an SSL connection to the PRTG web interface?
Knowledge Base: How can I establish a secure web interface connection to PRTG?
Knowledge Base: How can I use a trusted SSL certificate with the PRTG web interface?
Knowledge Base: Why are Internet Explorer IE6 and IE7 not supported by PRTG's Ajax Interface?
Knowledge Base: How can I access the AJAX web interface of PRTG 8 with Internet Explorer 8?
Ajax Web Interface—Basic Procedures—Topics
Other Ajax Web Interface Sections
Related Topics |
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