First Start

This section will help you starting the Windows GUI for the first time.

Opening the Windows GUI

Double click the PRTG Windows GUI icon in the Windows start menu to open it. As soon as it opens, the Windows GUI will try to connect to your PRTG installation, according to the given PRTG server connection settings. In a fresh install of PRTG, the settings are already predefined, so you can use the Windows GUI right away. If you get an error message when opening the Windows GUI, please check the connection settings. For example, editing the settings is necessary in case the IP address of the server has changed.

If you get an error message, please check your connection settings. For detailed information, please see Options and Server Settings (PRTG Server Connection) section.

Popup Window

By default, the Windows GUI runs in the background and shows a popup message whenever there are new alerts, new messages, or new ToDos for your monitoring. It will be one of the first things you see after opening the GUI.

This window is shown as always on top. Click on the OK button to close it. You can change the popup behavior in the Windows GUI settings.

For detailed information, please see Options and Server Settings (System—Alerting).

 

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